Returns
Holiday 2024 Extended Return Policy:
**Purchases made between November 1 2024 and January 1 2025, we will accept returns by January 15th.**
Modern Frontier will accept returns of unworn clothing items with original tags or clear garment packaging with SKU label. We do not accept exchanges of any kind as we cannot guarantee it will be in stock.
If return is initiated within 7 days, you can get a refund. Past the 7 days, you will receive store credit through returns made by January 15th.
All return requests must be submitted by email to info@shopmodernfrontier.com
Original Return Policy:
Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
If it is a split package order, it will start from the time of the final package delivery date and time.
- Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
- Please allow Modern Frontier 5 - 7 business days from the day we receive the returned package to process.
- Modern Frontier will email you after return has been processed to confirm what has been done.
Final sale and non-returnable categories:
- Swimwear
- Bodysuits
- Intimates
- Jewelry
- Face masks
- Beauty
Please email info@shopmodernfrontier.com for your return request.